Information We Collect About You
General: When you subscribe to the Service, sign up to receive emails from us, and at other times, we may ask you to provide us with certain categories of personal information, which is information that could reasonably be used to identify you personally, such as your name, e-mail address, physical address, telephone number, profession, facts about your computers and other devices through which you access the Service, and similar information ("Personal Information"). We may collect this information through various forms and in various places, including account registration forms, contact us forms, or when you otherwise interact with us. We do not, however, knowingly collect Personal Information from children under the age of thirteen. The credit card information you provide when you subscribe to the Service or renew your subscription is stored and used by our third party credit card processors in order for them to process your subscription payments.
Surveys: We may conduct occasional online surveys. We collect information about your participation in and responses to these surveys (“Survey Information”). For example, when you're within our Web site, you may see a pop-up window offering you the optional opportunity of participating in a survey. These surveys are entirely voluntary and you may decline to participate.
Web Site Usage Information: We automatically collect IP addresses, Web site usage information and other technical information regarding your interaction with the Service from you when you visit our Web site (“Usage Information”). This information helps us evaluate how our visitors and subscribers use and navigate our Web site on an aggregate basis, including the number and frequency of visitors and subscribers to each Web page, and the length of their visits.
How We Use the Information Collected
Our primary goal in collecting your Personal information, Survey Information and Usage Information is to provide you with an enhanced experience when using the Service. We may use information about you, including Personal Information, Survey Information and Usage Information, in the following ways:
For the purposes for which you specifically provided the information including, for example, to enable us to process, validate and verify subscriptions. To send you e-mail notifications about our new or existing products and services, special offers, or to otherwise contact you. To send you e-mail notifications, through companies who work on behalf of Stratfor, about certain approved third-party products and services (unless we tell you differently, these companies do not have any right to use the Personal Information we provide to them beyond what is necessary to assist us). To enhance existing features or develop new features, products and services. To provide advertisers and other third parties with aggregate information about our user base and usage patterns. To allow us to personalize the content and advertising that you and others see based on personal characteristics or preferences. To enable you to participate in sweepstakes, contests or other promotions. We may combine the information that we collect from you with information that you provide to us in connection with our other products, services and Web sites, including marketing those products, services and sites to you.
You are responsible for maintaining the accuracy of the information you submit to us, such as your user preferences and contact information provided as part of subscription registration. If your Personal Information changes, or if you no longer desire our Service, you may correct, delete inaccuracies, or amend information by making the change by contacting us by email at [email protected]. We will make good faith efforts to make requested changes in our then active databases as soon as reasonably practicable.
We will retain your Personal Information, Survey Information and Usage Information for as long as your account with the Service is active and as needed to provide you the Service. Even after your account is terminated, we will retain your Personal Information, Survey Information and Usage Information as needed to comply with our legal and regulatory obligations, resolve disputes, conclude any activities related to cancellation of an account (such as addressing chargebacks from your credit card companies), investigate or prevent fraud and other inappropriate activity, to enforce our agreements, and for other business reasons as we deem appropriate.
We may share your information, including your Personal Information, Survey Information and Usage Information, with our parent company, subsidiaries and affiliates for internal reasons. We also reserve the right to disclose and transfer all such information to a subsequent owner, co-owner or operator of the Service, or in connection with a corporate merger, consolidation, restructuring, the sale of substantially all of our membership interests and/or assets or other corporate change, including during the course of any due diligence process.
Any and all of the foregoing disclosures may be carried out without notice to you.
Information for Persons Located Outside the United States
If you are located anywhere outside of the United States, please be aware that information we collect, including, Personal Information, will be transferred to, processed and stored in the United States. The data protection laws in the United States may differ from those of the country in which you are located, and your Personal Information may be subject to access requests from governments, courts, or law enforcement in the United States according to laws of the United States. By using the Service or providing us with any information, you consent to this transfer, processing and storage of your information in the United States.
Security: The Personal Information we collect about you is stored in limited access servers. We will maintain commercially reasonable safeguards to protect the security of these servers and your Personal Information. However, no security technology or system is impenetrable. We cannot guarantee the security of our systems or databases, nor can we guarantee that your information will not be intercepted while being transmitted to us over the Internet or wireless communication.
Pixels: We (directly, or through third parties that support our distribution of emails and related matters) use pixels, cookies or transparent GIF files, to help manage online advertising. These files may be provided by one or more of our ad management partners. These files enable Stratfor and those partners to recognize a unique cookie on your Web browser, which in turn enables us to learn which advertisements bring users to our website. The information that we collect and share through pixels, cookies and GIF files is anonymous and not personally identifiable. It does not contain your name, address, telephone number or email address.
Minors: If we discover that we have collected personal information from a person under age 13, we will delete that information immediately once you notify us. If you are a parent or guardian of a minor under the age of 13 and believe he or she has disclosed Personal Information to us, please contact us at [email protected] so that we may delete that information from our systems.
Stratfor provides its users the opportunity to opt-out of receiving communications from Stratfor and its partners. To remove your information from our database, to not receive future communications or to no longer receive our Service, please send an e-mail request to: [email protected].
Correcting/Updating Your Information
You can change or modify information you previously provided to us by sending an email to [email protected].
Comments and Questions
Chief Compliance Officer
Stratfor Enterprises, LLC
221 W. 6th Street
Austin, Texas 78701
Or email us at: [email protected]
We are often asked about our use of cookie technology, which we employ at Stratfor to allow you to move quickly through our site. Below you'll find information describing our most common uses of cookies, which are an inherent part of our production, communication and distribution processes and have enabled us to better serve you.
What's a cookie? A cookie is a small file that is sent to your computer by a site's server. A cookie can be a record of your visit to a site, including information such as your User Name, registration information, time of last visit, pages viewed, etc. Cookies created by the servers of one site can be retrieved only by that site’s servers. Thus, information in Stratfor cookies is not accessible to other sites.
So, what's in it for me? Here's a quick rundown of what we see as the biggest advantages of cookies: