Career Opportunities

Stratfor is headquartered in Austin, Texas. In addition, we have relationships in geopolitically significant areas around the world. The only openings we have at this time are listed below, but if you would like to send your resume (CV) along with a cover letter outlining your interest in Stratfor, we can keep you on file. Please list which role you may be interested in on the subject line of the email to applications@stratfor.com. We are unable to respond to individual questions regarding job opportunities due to the high volume of applications. Thank you for your interest in Stratfor.

Positions Available:

More information about living in Austin is available at www.austinnewcomeronline.com.


Chief Financial Officer

Reporting Relationships:

The CFO reports to the CEO and oversees an Accounting Manager, accounting staff and Director of HR. Other key interfaces include COO, CIO, Board of Directors, CPA firms and outside investors.

Job Description:

The primary responsibility of the CFO is to work with the local senior management and the Chairman to develop and plan the financial goals, objectives and strategies of the company and to execute these plans with discipline. Additional responsibilities include developing and maintaining a process of identifying, measuring, analyzing, interpreting and communicating financial information to be used to plan, evaluate and control the company's resources.

These responsibilities require the CFO to work effectively with other senior managers, outside auditors, and the company's financial institutions. S/he will have the ability to quickly and effectively react to the changing needs of a growing company in a results-driven environment. The CFO will exhibit an exceptional capacity for managing and leading people to foster an environment of accountability, collaboration and innovation. This is a roll-up-your-sleeves role that will require the successful candidate to get into the tactical at times due to the organization's lean accounting and HR staff.

Specific Responsibilities:

  • Provide corporate financial governance, leadership and credibility (internally and externally) based on superior business acumen and integrity.
  • Provide overall direction for the effective recording, analyzing and reporting of all financial results, encompassing budgeting, planning, analysis, consolidated financial reporting, taxes, cost accounting, systems and banking.
  • Develop, forecast, analyze and interpret accounting and statistical information, and report operating results relating to costs, budget groups and increased profit opportunities.
  • Complete monthly and long-term financial plans including balance sheets, income statements, cash flow projections, capital plan expenditures, profit-and-loss analysis, contingency plans, department budgets and forecasts.
  • Advise and counsel senior management on interpretation of operating results and trends in a timely manner. Recommend and initiate counter measures where required.
  • Monitor financial controls for adequacy and recommend procedural and process improvements to optimize operational support and customer service. Proactively address any weaknesses.
  • Assess existing staff and systems, and recommend enhancements necessary to ensure the highest quality financial and accounting function.
  • Participate in the annual strategic planning process, providing financial input to the development of objectives and tactics, translating strategies into operational objectives and projects, and bringing them to a close.
  • Lead effectively. Hire qualified team members to meet requirements, train team members, provide direction, give frequent performance-related feedback and monitor results. Possess excellent inter-personal skills, a forward-looking approach to business, and possess the company's values of integrity, initiative, honesty and teamwork.
  • Collaborate with the COO in purchasing, hiring and capital expenditures to ensure effective utilization of company resources.
  • Provide financial and administrative consultation to the management team regarding cash management, profit projections, acquisitions, taxes and tax-related issues, with other special projects as requested.
  • Coordinate with General Counsel on all legal and compliance matters, including maintenance of compliance programs focused on insider trading and FCPA compliance.

Experience/Skills Required:

  • Expertise in financial planning and analysis involving operational financial statements, where developing and using effective financial plans is a significant part of the culture.
  • Broad exposure to all fundamental financial and accounting disciplines including financial planning, reporting, auditing, cash management, cost accounting, credit, payroll, budgeting and analysis.
  • Expertise in the use of Quickbooks is preferred, and expertise in transitioning from Quickbooks to a more refined accounting system is a plus.
  • Previous experience with a private equity-held entity in a leadership role is preferred.

Education:

The fully qualified candidate will possess a bachelor's degree in accounting and a CPA certification.

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Please be prepared to provide documentation proving past experiences and qualifications, as there will be an extensive background check.

Stratfor is an Equal Opportunity Employer.


Analyst

Stratfor's team of analysts come from extremely diverse backgrounds, but share an intense passion for understanding how the world operates through a geopolitical lens. Stratfor is taking applications on a rolling basis to scout out candidates that demonstrate a high quality of mind and energy for what we do. As we build out our team of analysts, openings will become available. If you are a prime analyst candidate for Stratfor, make sure we have your resume in our database to call on you when that opportunity arises.

We care about how you think, not what security clearance or how many degrees you hold. To be considered for an Analyst position, you must be willing to internalize Stratfor's geopolitical methodology to make sense of the world. You must demonstrate both rigor and creativity in how you analyze intelligence. You must possess the intellectual discipline to regularly challenge baseline assumptions without getting your feelings hurt. And you must love this enough to live, breathe and eat the job. This is a fast-paced working environment that carries a lot of responsibility, and we need people who can not only handle the work but also thrive in a place where both speed and depth hold equal weight.

As an analyst, you will be responsible for processing incoming intelligence daily to service consulting clients and Stratfor's geopolitical website with consistent, forward-looking intelligence and analysis. Analysts are required to leave ideology at the door and maintain a sober approach in analyzing how the political, economic, security and social factors combine to form a forecast. In this position, you will regularly contribute articles for Stratfor's website and will deliver briefings for a variety of Stratfor clients. Candidates will thus need to demonstrate strong communication skills in writing and speaking.

Analysts are drawn from a wide range of backgrounds and interests, including international relations, global trade, economics, technological innovation, engineering and science. We encourage people of diverse educational and professional backgrounds to apply. Please highlight your language skills, relevant experience and regional/thematic focus in your application.

To Apply:

Please send a cover letter, resume (CV) and relevant writing sample applications@stratfor.com. Cover letters should be no more than 500 words explaining why you want to work for Stratfor and how you specifically meet the requirements outlined above. If selected to move forward in the process, a member of our team will contact you. Due to the large number of applicants, we are unable to respond to individual queries at this time.

Currently Seeking:  Middle East Analyst

Specific Requirements:

  • Depth in Middle Eastern political, business, economic, security and social issues
  • A strong handle on energy dynamics pertinent to the region
  • Interest and skill in writing
  • A professional presence with excellent briefing and verbal communication skills
  • Ability to work in a highly challenging environment
  • Comfortable working under tight deadlines
  • Foreign language skills in Arabic, Turkish and/or Farsi a plus

Web Quality Assurance Specialist

Job Description:

Austin based global publishing company is currently seeking a Web Quality Assurance Specialist. The ideal candidate would have some programming experience and extensive web experience. The position will involve devising, developing, and maintaining a suite of automated web Q.A. tests.

We offer an opportunity to work with smart people in a dynamic, yet well-established company. You'll work with the team to help publish the latest in geopolitical analysis and international intelligence. If you're interested in the exciting world of geopolitics, world events, or are a history buff, and have an interest in working with cutting edge web and open-source technologies then this is definitely the place to be.

Skills We're Seeking:

  • Experience writing Q.A. test plans
  • Experience developing Q.A. test scripts, including behavior driven development (BDD) style testing, functional testing, test harness setup, etc.
  • Excellent attention to detail and organizational skills
  • Familiarity with web basics (HTML, Javascript, CSS)
  • Excellent written and oral communication skills
  • Ability to prioritize and manage multiple tasks effectively
  • Familiarity with basic scripting in languages such as PHP
  • Ability to work at a fast pace and learn new technologies quickly, with minimal direction
  • Enthusiasm for learning new skills

Pluses:

Experience with Behat, Mink, PHPUnit, cross-browser testing, responsive HTML email testing, PHP, Javascript, Git, Apache, MySQL, Unix/Linux, Firebug, Drupal, Selenium, and/or SauceLabs

About Us:

Stratfor is a geopolitical intelligence firm that provides strategic analysis and forecasting to individuals and organizations around the world. By placing global events in a geopolitical framework, we help customers anticipate opportunities and better understand international developments.  Stratfor is an Equal Opportunity Employer.

To Apply:

Please send a cover letter of no longer than 400 words and resume/CV to applications@stratfor.com. Consider providing links to sites and/or open source projects you've worked on, along with a description of your contribution.


Subscriber Services Manager

Job Description:

This position offers an opportunity to help lead a dynamic team in a fast-growing Austin-based geopolitical intelligence firm serving a wide range of individual, corporate and governmental clients. We’re currently seeking a Subscriber Services Manager for our team to assist new and current individual subscribers of www.Stratfor.com by phone and email, as well as generate revenue by closing warm leads and retaining existing subscribers. Our number one goal is providing a positive experience that exceeds the expectations of our subscribers, and you’ll play a primary role in ensuring that happens!

The Subscriber Services Manager will be responsible for all day-to-day and long-term strategic activities of the Subscriber Services Department. He/She is ultimately responsible for maintaining the delicate balance between ensuring our clients and subscribers have the best experience possible and hitting profitability goals of the organization. 

Primary Responsibilities Include:

  • Answering inbound calls and responding to inbound emails
  • Initial and ongoing training of all Subscriber Services team members
  • Assisting subscribers with technical challenges such as login issues, not receiving content that has been emailed to them, browser compatibility issues, etc.
  • Making outbound sales calls to individuals who have expressed an interest in our products and services
  • Creating highly detailed tickets for the IT development team that enable them to address technical issues you are not able to resolve and/or those occurring on a regular basis
  • Promoting additional services by recognizing opportunities to up-sell and cross-sell existing subscribers
  • Contacting current subscribers whose credit card was declined upon renewal payment attempts
  • Providing the head of marketing with detailed reporting reflecting call volume and respective reasoning along with the disposition of each call, successful and non-successful save attempts, trends in feedback, etc.
  • Collaborating with the head of marketing to develop, implement and manage a chargeback disputation process
  • Collaborating with the head of marketing to determine monthly, quarterly and annual sales and retention goals
  • Meeting, while always striving to exceed, subscriber sales and retention goals
  • Building and management of a small but critical team
  • Seeking out and participating in role-related educational opportunities and encouraging your team to do the same
  • Providing the Subscriber Services update, addressing trends and performance in Marketing department meetings
  • Documenting processes for all reoccurring tasks
  • Standardizing written and verbal scripts
  • Consistently working towards improving the experience of our subscribers 

About You:

You are entrepreneurially minded, outgoing, a self-starter and have an inherent need to help others through creative problem solving. You take pleasure in going the extra mile to overcome challenges on someone else’s behalf. You are ready to take on the challenge of building and managing an aggressive, results driven team.

Strong Candidates Should Have:

  • Minimum of 5 years experience in a customer service orientated role, with at least 2 of those years being in a subscription/reoccurring billing based business
  • Minimum of 2 years experience managing at least one direct report
  • Basic technical knowledge (PC & MAC)
  • Experience working closely with IT and/or technical development teams to resolve customer/subscriber issues
  • Willingness to seek out information and learn things that may be out of your current comfort zone
  • Experience contacting warm sales leads via phone and email
  • Ability to remain calm and defuse situations where a customer/subscriber may be frustrated and/or agitated
  • Experience in writing decision-tree scripts for written and verbal communications
  • Experience upsell and cross selling products and services
  • Willingness to learn from others
  • Outgoing and positive personality
  • Excellent organization and prioritization skills
  • Extremely strong desire to excel and advance
  • The ability and genuine desire to convert warm, qualified leads into a paying customer
  • Effective time management skills
  • Ability to multi-task
  • Inherent desire to help others
  • Excellent written and verbal communication skills

Exceptional Candidates Should Have:

  • Experience working directly with a subscription-based content product
  • Experience in providing technical support
  • Keen knowledge of best practices in email deliverability
  • Experience in writing decision tree scripts for written and verbal communications
  • Experience working with technical development teams to implement call center software
  • Experience hiring and training customer services professionals 

About Us:

Stratfor is a geopolitical intelligence firm that provides strategic analysis and forecasting to individuals and organizations around the world. By placing global events in a geopolitical framework, we help customers anticipate opportunities and better understand international developments.

To Apply:

Please send a brief cover letter of no more than 400 words and your resume/CV to applications@stratfor.com.

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